| Playoff kickoff 12:25 - Apr 28 with 14099 views | onedalefan | Now at 3.00pm due to GMP intervention. |  | | |  |
| Playoff kickoff on 20:34 - Apr 29 with 2493 views | 442Dale |
| Playoff kickoff on 20:26 - Apr 29 by D_Alien | You raise a good point In addition, when the club announced tickets going on general sale at 3pm today, it was specified that a Fanbase account was required PLUS you had to be "following" the club When i logged in (at 2.55pm), i knew i had a purchasing history, but was unsure whether i was "following" in the sense that the club meant. One of the options that pops up is to sign up to Dale comms via the app. So when the app was showing "no tickets for sale" for about 15 minutes, i tried doing that (just to be sure) but it kept crashing Eventually, at 3.30ish, i was able to purchase a ticket My point here is that - though it might be obvious to most what "following" entails (and i usually understand what it means) there was a real concern that because i hadn't signed up to Dale comms that i'd be excluded from buying a ticket. Others of my generation may need these things making crystal clear, to avoid unnecessary hassle |
Thinking about it, it is very easily checked. The Scunthorpe fans will have a history of purchased tickets for the home ends at Glanford Park (Dale fans will have bought in their away end recently). Fanbase can establish this information and tickets can be cancelled. Just refund them too, because they can be re-sold anyway. However, if they do nothing and there are issues on Sunday, it will be a case of not taking all preventative steps to avoid problems. They literally know everyone who has purchased tickets via the app. |  |
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| Playoff kickoff on 21:13 - Apr 29 with 2302 views | dingdangblue |
| Playoff kickoff on 20:34 - Apr 29 by 442Dale | Thinking about it, it is very easily checked. The Scunthorpe fans will have a history of purchased tickets for the home ends at Glanford Park (Dale fans will have bought in their away end recently). Fanbase can establish this information and tickets can be cancelled. Just refund them too, because they can be re-sold anyway. However, if they do nothing and there are issues on Sunday, it will be a case of not taking all preventative steps to avoid problems. They literally know everyone who has purchased tickets via the app. |
I honestly don't think Scunthorpe fans would have been trying for tickets in the home end at the same time as their tickets were on sale. If you weren't a Scunthorpe season ticket holder I'm sure they all know someone who was and they could get their ticket if it was 6 per person! [Post edited 29 Apr 21:30]
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| Playoff kickoff on 21:26 - Apr 29 with 2249 views | rickyprickles | I think the increase in tickets for Scunny, is due to a legal requirement as it’s a ‘cup’ game as opposed to a league game. Dale would not willingly give more tickets than is required, as stated at a forum. Especially with so much at stake |  | |  |
| Playoff kickoff on 21:29 - Apr 29 with 2227 views | EllDale | It’s a “shared gate” - Scunthorpe are entitled to 50% of the net ticket revenue after VAT and allowable expenses have been taken into account. Hence the need to take as much money as possible. |  | |  |
| Playoff kickoff on 21:30 - Apr 29 with 2224 views | 442Dale |
| Playoff kickoff on 21:13 - Apr 29 by dingdangblue | I honestly don't think Scunthorpe fans would have been trying for tickets in the home end at the same time as their tickets were on sale. If you weren't a Scunthorpe season ticket holder I'm sure they all know someone who was and they could get their ticket if it was 6 per person! [Post edited 29 Apr 21:30]
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Some may have been trying to purchase them before their own went on sale. There was a three hour window between Dale being open sale and Scunny selling to ST holders. They also weren’t informed until 5.30 what the process would be. Do some take a chance? Once fans who weren’t ST holders saw that and realised six would be going to those with a ST, if they didn’t arrange something quickly they would have realised our tickets were going fast too. Again, do some take their chances? There is no harm at all ensuring that the right checks are made. |  |
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| Playoff kickoff on 21:38 - Apr 29 with 2182 views | Clivert | Surely we would have been able to buy tickets for The Willbutts if there wasn't a vetting system? Saying that could you create a new fanbase account with a random a OL postcode and buy tickets in the home ends?🤷 [Post edited 29 Apr 21:39]
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| Playoff kickoff on 21:47 - Apr 29 with 2151 views | D_Alien |
| Playoff kickoff on 21:38 - Apr 29 by Clivert | Surely we would have been able to buy tickets for The Willbutts if there wasn't a vetting system? Saying that could you create a new fanbase account with a random a OL postcode and buy tickets in the home ends?🤷 [Post edited 29 Apr 21:39]
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Each buyer logging in had to have a purchase history with Dale, which is what i presume was meant by "following" |  |
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| Playoff kickoff on 21:52 - Apr 29 with 2132 views | 442Dale |
| Playoff kickoff on 21:38 - Apr 29 by Clivert | Surely we would have been able to buy tickets for The Willbutts if there wasn't a vetting system? Saying that could you create a new fanbase account with a random a OL postcode and buy tickets in the home ends?🤷 [Post edited 29 Apr 21:39]
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The Willbutts tickets were only for their ST holders and ‘locked’ to any other accounts. |  |
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| Playoff kickoff on 21:54 - Apr 29 with 2122 views | 442Dale |
| Playoff kickoff on 21:47 - Apr 29 by D_Alien | Each buyer logging in had to have a purchase history with Dale, which is what i presume was meant by "following" |
Ah did it say that about purchase history? And presumably it differentiated from tickets bought in the away end bought by Scunny fans in February. |  |
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| Playoff kickoff on 22:00 - Apr 29 with 2092 views | D_Alien |
| Playoff kickoff on 21:54 - Apr 29 by 442Dale | Ah did it say that about purchase history? And presumably it differentiated from tickets bought in the away end bought by Scunny fans in February. |
It didn't actually use the term "purchasing history" - but it did use that term when tickets were on sale for the York game This is what i meant earlier about the club being crystal clear when specifying what's needed to buy tickets for these sell-out fixtures As it turned out, i couldn't sign up to Dale comms because the site crashed, so it must've been due to my purchasing history that it allowed me to buy a ticket, i.e. "actively following the Dale" rather than "following on social media (Dale comms)" Understand this all sounds convoluted, hence my request for clarity by the club [Post edited 29 Apr 22:25]
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| Playoff kickoff on 22:04 - Apr 29 with 2080 views | 442Dale |
| Playoff kickoff on 22:00 - Apr 29 by D_Alien | It didn't actually use the term "purchasing history" - but it did use that term when tickets were on sale for the York game This is what i meant earlier about the club being crystal clear when specifying what's needed to buy tickets for these sell-out fixtures As it turned out, i couldn't sign up to Dale comms because the site crashed, so it must've been due to my purchasing history that it allowed me to buy a ticket, i.e. "actively following the Dale" rather than "following on social media (Dale comms)" Understand this all sounds convoluted, hence my request for clarity by the club [Post edited 29 Apr 22:25]
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There’s a lack of consistency for sure. They should have clearly communicated about the purchasing history again, as they did v York. It should be standard for all ticket games. They could easily make it clear how they will check purchases too. |  |
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| Playoff kickoff on 22:32 - Apr 29 with 1978 views | Dale_Mike | Lots of very unhappy Scunthorpe fans by the sounds of things. Their official Twitter account implying Dale have set the ticketing rules as it’s our home game meaning Scunthorpe season ticket holders could buy 6 each. |  | |  |
| Playoff kickoff on 22:40 - Apr 29 with 1953 views | D_Alien |
| Playoff kickoff on 22:32 - Apr 29 by Dale_Mike | Lots of very unhappy Scunthorpe fans by the sounds of things. Their official Twitter account implying Dale have set the ticketing rules as it’s our home game meaning Scunthorpe season ticket holders could buy 6 each. |
What this actually means is that the first 396 ST holders, if buying 6 tickets apiece, would result in a sell-out - and there must be many hundreds more ST holders... [Post edited 29 Apr 22:41]
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| Playoff kickoff on 22:51 - Apr 29 with 1884 views | Dale_Mike |
| Playoff kickoff on 22:40 - Apr 29 by D_Alien | What this actually means is that the first 396 ST holders, if buying 6 tickets apiece, would result in a sell-out - and there must be many hundreds more ST holders... [Post edited 29 Apr 22:41]
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This seems to have been compounded by many claiming they didn't even receive the link to purchase tickets even though they are season ticket holders. [Post edited 29 Apr 22:53]
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| Playoff kickoff on 22:54 - Apr 29 with 1872 views | 442Dale |
| Playoff kickoff on 22:40 - Apr 29 by D_Alien | What this actually means is that the first 396 ST holders, if buying 6 tickets apiece, would result in a sell-out - and there must be many hundreds more ST holders... [Post edited 29 Apr 22:41]
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If that’s what happened, it’s very poor. Our ST holders could only buy their own ticket as well. See no justification for giving 6 per person to their ST holders. Or on open sale for Dale fans for that matter. |  |
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| Playoff kickoff on 23:44 - Apr 29 with 1789 views | dingdangblue |
| Playoff kickoff on 22:54 - Apr 29 by 442Dale | If that’s what happened, it’s very poor. Our ST holders could only buy their own ticket as well. See no justification for giving 6 per person to their ST holders. Or on open sale for Dale fans for that matter. |
You've got to let people buy more than 1 ticket on open sale - what if family and friends want to sit together. Season ticket holders for home fans is easier to organise as you get your normal seat so there is no issue. For away fans limiting it to 1 ticket is difficult if you want to sit with people you know. 6 is too many though. It should've been 2 at the most. |  |
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| Playoff kickoff on 00:06 - Apr 30 with 1751 views | Sandyman | *Should* we get to Wembley (tweaking), I hope the ticket allocation is better than the 2008 fiasco where Dale fans were dumped in different areas, yet Stockport fans were congregated together behind the goal. Surely Fanbase can handle that better than the feckless agency chosen to allocate our tickets back then did. |  |
| "And only as far as Casey Pettit......" |
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| Playoff kickoff on 00:25 - Apr 30 with 1736 views | dingdangblue |
| Playoff kickoff on 00:06 - Apr 30 by Sandyman | *Should* we get to Wembley (tweaking), I hope the ticket allocation is better than the 2008 fiasco where Dale fans were dumped in different areas, yet Stockport fans were congregated together behind the goal. Surely Fanbase can handle that better than the feckless agency chosen to allocate our tickets back then did. |
Cant see there being many issues. Tickets are all the same price so that helps. The upper tiers won't be used like they were back then either. Just need to get there! |  |
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| Playoff kickoff on 07:12 - Apr 30 with 1539 views | TalkingSutty |
| Playoff kickoff on 22:40 - Apr 29 by D_Alien | What this actually means is that the first 396 ST holders, if buying 6 tickets apiece, would result in a sell-out - and there must be many hundreds more ST holders... [Post edited 29 Apr 22:41]
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If this ridiculous decision to allow each season card holder six tickets has been made by somebody at our football club then they should hang their heads in shame. They obviously have no regards for the fans and just want those tickets shifted as quickly as possible. There will be many fans, season card holders who wont have a chance of getting a ticket now. Loyal fans who will have been travelling all over the country to support their club. If our club has made that ridiculous decision then it's worrying that we still have people employed by the club who have no empathy for the most important people at any football club, the fans. I thought we'd progressed from poor decision making. A limit of one ticket each will have still seen the tickets sell out today but on a much fairer basis. I'm hoping this directive came from Scunthorpe and not us. [Post edited 30 Apr 7:56]
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| Playoff kickoff on 07:14 - Apr 30 with 1534 views | Clivert |
| Playoff kickoff on 00:06 - Apr 30 by Sandyman | *Should* we get to Wembley (tweaking), I hope the ticket allocation is better than the 2008 fiasco where Dale fans were dumped in different areas, yet Stockport fans were congregated together behind the goal. Surely Fanbase can handle that better than the feckless agency chosen to allocate our tickets back then did. |
Didn't we let Ticketmaater handle the 2008 final on our behalf?? Yeah it was dreadful that having us all scattered about our end, the Spurs game saw us create a much better atmosphere. I can't believe that Scunthorpe tweet! So Dale have decided that their own ST holders can only buy their own ticket while Scunthorpe STs could buy up to 6🤷🤷🤷. |  | |  |
| Playoff kickoff on 08:02 - Apr 30 with 1433 views | TalkingSutty |
| Playoff kickoff on 07:14 - Apr 30 by Clivert | Didn't we let Ticketmaater handle the 2008 final on our behalf?? Yeah it was dreadful that having us all scattered about our end, the Spurs game saw us create a much better atmosphere. I can't believe that Scunthorpe tweet! So Dale have decided that their own ST holders can only buy their own ticket while Scunthorpe STs could buy up to 6🤷🤷🤷. |
A decision made by somebody who obviously has no affinity or understanding of the fans, it just lacks basic commonsense and a don't give a sh*t attitude. If it happened to our fans we'd be going mad. The Ogdens still have people in the club who are capable of dragging us back to the bad old days and antagonising the fans, this sort of stuff shouldn't still be happening. Hopefully the new CEO will get a grip of things like this, it's basics and bad publicity at a time when we will soon be wanting to sell season cards with all the benefits that supposedly should bring. [Post edited 30 Apr 8:27]
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| Playoff kickoff on 08:42 - Apr 30 with 1339 views | Trev | Poor form but you would think discussions were had with SUFC regarding the ticketing arrangements. I'm sure they will have had opportunity to have their say on the distribution. Easy to throw shade at others on twitter when their fans rightfully have a moan. |  | |  |
| Playoff kickoff on 08:53 - Apr 30 with 1306 views | TalkingSutty |
| Playoff kickoff on 08:42 - Apr 30 by Trev | Poor form but you would think discussions were had with SUFC regarding the ticketing arrangements. I'm sure they will have had opportunity to have their say on the distribution. Easy to throw shade at others on twitter when their fans rightfully have a moan. |
Clarification from both clubs is needed. If it's a joint decision then they're as bad as each other. Fans are right to flag it up otherwise these decisions become the norm. Hopefully we will hear that the decision was a Scunthorpe one. I think they have over 3000 season ticket holders according to somebody on social media. When you buy a season card you expect to get first dibs on restricted away tickets within reason, it's one of the advertised benefits. To then allow six tickets per person is absolutely ridiculous and the short time span isn't a excuse. Scunthorpe would have sold their entire allocation today if it had been limited to one ticket each. The Iron website says that Rochdale have set the limits to a maximum of six tickets per person. It also brungs up other problems, desperate Scunthorpe fans trying to buy tickets in the home ends. [Post edited 30 Apr 10:09]
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| Playoff kickoff on 08:53 - Apr 30 with 1305 views | dingdangblue |
| Playoff kickoff on 08:42 - Apr 30 by Trev | Poor form but you would think discussions were had with SUFC regarding the ticketing arrangements. I'm sure they will have had opportunity to have their say on the distribution. Easy to throw shade at others on twitter when their fans rightfully have a moan. |
Will be interesting today if Dale respond with a statement. |  |
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| Playoff kickoff on 09:16 - Apr 30 with 1238 views | EllDale | Just 300 tickets left in the Sandy. |  | |  |
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